Safety, usability, shopping system and customer
service.
Online Mystery Shopper rates the safety, usability and
shopping system and customer service of
online catalogues, e-commerce web sites, service web sites, and
informational web sites. However, we do not rate specific products or prices.
Nor do
we locate the cheapest price for you. We believe that more value lies in a
stress-free (and super happy) shopping experience. If something goes wrong
with your online purchase... how much would would you have paid to avoid all
of that aggravation? What we look for in a web site varies depending on
various criteria and also depends on the type of products sold or services offered (online
insurance quotes versus paintball equipment, for example).
As
online e-commerce technology evolves, we will alter our testing and rating
criteria to keep up to the advances being made in this exciting new business
arena.
The staff at Online Mystery Shopper carefully dissect
each and every online shopping website that we evaluate and rate. This
involves many hours of comparing the many offerings and statements made on a
web site to the criteria that make for good, safe and reliable ecommerce
transactions.
Please see the following pages for more information:
